Good service starts with real conversations

When you call or message, you’ll reach me (Robert) or a trusted team member — no automated menus. Send a photo or describe what you need; I’ll reply with honest advice and a clear next step.

Typical reply within 1 hour (Mon–Sun 9 am – 8 pm). You can also email via the form below.

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Whether you're interested in bespoke jewellery, need a repair, or have a question about a piece, we’re here to help. We take the time to understand what you need and offer honest, practical guidance.

Feel free to reach out—we look forward to hearing from you.